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CICAC plays a key role in trade talks between the Bureau of Customs and private sector groups in the Philippines. Through CMO 2-2024, the agency sets a framework for customs and industry consultation. This process gives trade groups a way to raise concerns, share ideas, and discuss customs procedures. For importers and exporters, CICAC offers a useful channel for policy dialogue. It also supports better communication on trade rules, cargo movement, and customs services.
The CICAC under CMO 2-2024, issued on February 2, 2024, formally created the Customs Industry Consultative and Advisory Council. Its main goal is to build trust between customs officials and industry partners. The order also aims to improve the flow of information on trade rules and border procedures. Under this framework, both sides can discuss issues before they grow into wider trade problems. Moreover, the council gives industry groups a formal place to present their views on customs policies. This approach helps the Bureau of Customs understand the needs of firms that move goods across borders. It also supports fair, open, and informed talks about customs services and trade compliance.
CICAC brings together customs officials, business groups, trade bodies, and other approved industry partners. Under CMO 2-2024, the Commissioner of Customs must approve the industry groups taking part in the council. This rule helps define who may join formal talks with the agency. Importers, exporters, freight forwarders, and customs brokers may benefit from views shared through their approved trade groups. However, the order does not grant every business an automatic seat in the council. Firms should work with eligible groups and follow the rules for raising trade concerns. For example, an importer may share a common clearance issue with its trade association. That group may then bring the matter to a CICAC meeting for review. This process supports wider input while keeping the council’s work within its official scope.
CICAC offers a forum where the public and private sectors can discuss issues that affect cargo movement. Under CMO 2-2024, the council seeks better communication, stronger compliance, and more effective customs operations. These goals matter because delays can affect delivery plans, storage costs, and business cash flow. First, trade groups can identify common issues with customs rules or port procedures. Next, customs officials can explain current policies and hear feedback from the groups concerned. As a result, both sides may gain a clearer view of the problem and possible solutions. The council can also help spot gaps in how rules work at ports. However, consultation does not mean every request will lead to a policy change. Formal customs rules and legal duties still apply to each shipment.
CMO 2-2024 provides the basis for organized talks between customs officials and approved industry partners. CICAC operates through central and district councils, allowing discussions at different levels of customs operations. The central council deals with matters that may affect wider trade policy and customs practice. Meanwhile, district councils provide a forum for concerns linked to local ports and customs offices. This structure can help industry groups raise issues at the level most suited to each case. In May 2024, the Bureau of Customs held its first CICAC General Assembly with industry leaders. The agency reported that more than 200 stakeholders joined the event. By the end of 2024, the central council had 59 member organizations and industry partners. District councils had 122 active member organizations, according to the Bureau’s annual report.

CICAC gives importers and exporters an added way to understand trade issues through their industry groups. It can help firms learn how customs rules affect their daily work. For instance, an importer may face questions about cargo checks, documents, or the release process. A trade group can gather similar concerns and present them during a formal meeting. Exporters may also raise issues linked to cargo movement and customs procedures. However, CICAC does not replace the normal process for filing declarations, paying duties, or seeking official rulings. Businesses must still prepare correct invoices, packing lists, permits, and transport documents when required. They should also work with licensed customs brokers where the law calls for their services. Good records and early planning remain vital for smooth trade. CICAC can support those efforts through clearer dialogue and shared information.
It reflects a wider effort to build closer ties between customs authorities and the trade sector. The Bureau of Customs has used council meetings to discuss customs reform and trade facilitation. Its 2024 meetings covered clearance issues, industry concerns, and steps toward better customs services. These talks can help both sides assess problems using direct feedback from trade groups. Still, businesses should judge each reform by its actual rules, scope, and results. A council meeting alone cannot guarantee faster cargo release or lower import costs. Importers and exporters should check official customs notices before changing their shipping plans. They should also keep clear records of issues they wish to raise through their associations. With sound preparation, CICAC can serve as a useful part of informed trade planning.
This offers a practical route for firms that want to take part in customs policy talks. Under the memorandum, approved industry partners can bring shared concerns to a formal forum. Businesses should first identify the customs issue and gather clear facts to support their position. Next, they can seek help from an eligible trade group or contact the proper customs office. Written records can help explain the issue and guide a useful discussion. Firms should also review any official guidance that follows a council meeting. Above all, they must continue to meet all customs rules while seeking better trade procedures. The value of CICAC lies in open dialogue, sound advice, and the chance to improve how trade works. It is a channel for consultation, not a shortcut around customs law.
CMO 02-2024 is a Bureau of Customs memorandum order establishing the Customs Industry Consultative and Advisory Council, commonly called CICAC.
CICAC members typically include representatives from various sectors of the trade and logistics industry, such as importers, exporters, customs brokers, freight forwarders, and other relevant stakeholders, along with officials from the Bureau of Customs.
CICAC stands for Customs Industry Consultative and Advisory Council, a consultation mechanism involving customs authorities and industry stakeholders.
The main objectives include enhancing transparency in customs operations, fostering stakeholder engagement, gathering feedback from the industry on customs practices, and promoting trade facilitation by addressing concerns related to customs regulations.
Customs brokers may participate through applicable stakeholder representation arrangements, subject to the Bureau of Customs' governing procedures.