Are your imports getting stuck? 5 ways to speed up
customs clearance

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The world of international shipping relies on a complex system of regulations and procedures to keep trade flowing smoothly. One crucial aspect of this is customs clearance – the process of ensuring goods entering a country comply with local laws and fulfill import requirements like duties and taxes.

Delays in this process can create significant hurdles for businesses, translating into unhappy customers and lost revenue. Let’s explore what customs clearance is and ways to make it as efficient as possible.

1. Check the destination country’s customs clearance and regulations

For businesses in the Philippines engaging in international trade, understanding the customs regulations of the destination country is crucial to avoid clearance delays. This involves researching the specific import/export laws, tariffs, and documentation requirements of the importing nation. Resources such as the destination country’s customs authority website or consulting with trade experts can provide valuable insights.

Equally important is familiarizing oneself with the classification of goods as strategic, prohibited, or restricted in the destination country. Strategic goods often require special permits or licenses due to their sensitive nature, such as military or dual-use items. Prohibited goods are outright banned from import or export, while restricted goods may be imported or exported only under specific conditions or with special authorization.

Additionally, businesses must determine whether an import license is required for their products. Certain goods necessitate an import license or clearance from relevant authorities before they can be legally imported. For example, in the Philippines, the Bureau of Plant Industry (BPI) issues import clearances for plant products, while the Bureau of Animal Industry (BAI) handles those for animal products.1

2. Prepare all necessary documentation

Customs authorities worldwide require specific and detailed documentation to ensure your goods are cleared for entry. Some of the most common documents include:

  • Certificate of origin: Indicates the country where the goods were manufactured.

  • Commercial invoice: Details the value of the goods, shipment details, and parties involved in the transaction.

  • Bill of lading/Air waybill: Serves as a transportation contract and a receipt for the goods.

  • Packing list: Itemizes the contents of your shipment.

  • Required licenses or permits: Certain goods may require specific licenses or permits for importation and clearance. Ensure you obtain these based on the nature of your shipment and customs regulations for your destination country.

Tips for accurate documentation:

  • Double and triple-check: Verify all information for accuracy, avoiding discrepancies that could cause delays.

  • Utilize online resources: Many countries offer online resources stating their specific import documentation requirements in full detail. Research these for clarity and adherence to the latest standards.

Proper documentation is key to smooth customs clearance, as incomplete or incorrect paperwork is one of the most common causes of delays—often triggering a “clearance event” where packages can get stuck at customs. That’s why partnering with DHL Express can make a difference. Our team provides customs support, from advising on required documents to answering any queries you may have throughout the process.

Open a business account with Ex-works Cargo.

3. Declare the actual value of goods

Under-declaring or over-declaring the value of your goods can have serious consequences:

  • Under-declaration: May lead to additional taxes, fines, and clearance delays as customs authorities reassess the value.

  • Over-declaration: Could result in overpaying taxes, duties, and other fees.

Honesty and accuracy are paramount in avoiding potentially serious customs-related issues while not over-0.

4. Provide accurate and complete details

Clear, precise and complete details on shipping labels and documents streamline the customs clearance process during export and import.

  • Consignee details: Ensure the recipient’s full name, address, and contact information are correct.

  • Item descriptions: Be specific. Instead of “apparel”, use detailed descriptions like “women’s cotton t-shirts” or “men’s leather belts.”

Honesty and accuracy are paramount in avoiding potentially serious customs-related issues.

5. Refrain from shipping counterfeit and pirated goods

The shipment of counterfeit and pirated goods is illegal and violates intellectual property rights. Consequences include:

  • Significant delays: Items may be held while authorities investigate their authenticity.

  • Seizure of goods: Counterfeit products may be confiscated and destroyed.

  • Legal penalties: Fines and even prosecution are possible outcomes.

Protect your business’s reputation and avoid legal trouble by ensuring you ship only legitimate goods.

Partner with Ex-works Cargo for faster customs clearance

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To ensure a smooth international shipping process from the Philippines, familiarizing yourself with the customs regulations is essential. 

Personal shipments in the Philippines are subject to duty fees, typically ranging between 3% and 30%, with an average of 15%. The value of the goods determines these fees and must be settled for clearance. This step ensures your goods transit smoothly across borders, reaching destinations like Canada, Singapore, and the USA without unnecessary hold-ups.

Additionally, businesses in the Philippines must prepare and submit essential documents for shipping internationally. These include:

  • Export license: This official document the government grants permits the export of specified quantities of goods to a designated destination. It’s essential for regulated goods or items under control. For first-time exporters, registration with the Client Profile Registration System (CPRS) facilitated by the Philippine Exporters Confederation is necessary to secure an export permit/license. 
  • Bill of lading: This legal document, issued by the carrier, confirms the receipt of cargo for shipment. It serves as a contract of transportation and a receipt once the goods are delivered. When preparing this document, ensure it accurately reflects the cargo details, terms of shipment, and destination.
  • Certificate of origin: A document certifying where the goods were manufactured, often required to determine whether the goods are eligible for import or subject to duties.
  • Customs export declaration: A formal statement declaring the full details of the exported goods.
  • Shipping Invoice: An itemized bill detailing the shipped goods, including descriptions, quantities, prices, and sale terms. It’s used for customs valuation and payment processing. 
  • Packing list: This detailed document lists the contents, quantities, and packaging specifics of each item in the shipment, assisting in the inspection process. It should match the shipment’s contents to facilitate smooth customs clearance and handling.

Tracking and Managing Your Shipments

Tracking your shipments is more than just a convenience; it’s a necessity to ensure they arrive safely and on time. According to the Penn Elcom Global Parcel Theft Report 2022, a concerning 33% of people worldwide have faced the frustration of a lost or stolen package at some point, totaling an estimated 23.5 billion parcels.

To address this issue, Ex-works Cargo has introduced Ex-works24/7+, an innovative platform for tracking and managing international shipments. This user-friendly interface lets you monitor your parcels in real-time, giving you peace of mind.

With Ex-works24/7, you can receive precise quotations on all duties and taxes before dispatch, ensuring transparency and control over your shipping costs. Additionally, the platform enables secure online payments, offering convenience for a seamless international shipping experience from the Philippines.

Should your package be damaged or go missing, you can contact our customer support team within 30 days of Ex-works Cargo receiving your shipment. Our dedicated team will conduct a thorough investigation to resolve the issue. You’ll receive updates on the investigation’s progress within three days, ensuring a swift and efficient response to your concerns.

Tips For a Successful International Shipping

Refer to this comprehensive checklist for a smooth international shipping experience:

  • Verify item permissibility: Double-check that your goods are allowed in the destination country to avoid confiscation or penalties.
  • Accurate weight and dimensions: Provide precise measurements to ensure correct shipping rates and avoid discrepancies.
  • Comprehensive insurance: Secure insurance coverage for your shipment to ensure protection against loss or damage during transit.
  • Optimize for efficiency: Consider packaging solutions that minimize space and weight, potentially lowering shipping costs.
  • Understand Incoterms: Familiarize yourself with International Commercial Terms to clearly understand the responsibilities of buyers and sellers.
  • Prepare for inspections: Ensure your shipment is ready for customs inspections by keeping contents accessible and properly documented.
  • Utilize quality packaging supplies: Invest in high-quality packaging materials from trusted providers, like Ex-works Cargo, to safeguard your items throughout their journey.

Explore Global Horizons With Ex-works Cargo

As you delve into the world of international shipping, Ex-works Cargo, considered among the best couriers for affordable international shipping from the Philippines, stands ready to guide you every step of the way. 

Our extensive knowledge in customs ensures that your shipments are always compliant, providing a smooth export process, whether sending parcels to destinations like Australia, the United Kingdom (UK), the United Arab Emirates (UAE), Korea, and beyond.

Entrepreneurs can open a business account with us to unlock custom international shipping services and facilitate global expansion. On the other hand, for those simply looking to send care packages to family or friends across the globe, shipping with Ex-works Cargo guarantees a reliable and swift delivery service. 

Partner with us for streamlined international shipping – connect globally now.

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